Arvato Bertelsmann Customer Service Agent in FARGO, North Dakota

Date: 24-Aug-2017

Location: FARGO, ND, US, 58104

Status: Open Position

Company: Arvato US

Requisition ID: 10082

Our business is fast paced, energetic and a fun environment and we proudly work on behalf of many global leading companies and run operations in Europe, Asia and the USA.

We are currently hiring customer service agents to join our Fargo team on a permanent basis, successful candidates will be working on behalf of our client a global leading technology company. Our team specialises in managing validations and audits of orders and agreements for our client. This is a fantastic opportunity to work alongside our global team, Arvato offer full training so previous experience in a similar area is desirable but not necessary.

This is an exciting opportunity for motivated individuals who are computer literate, have high attention to detail, are dedicated to giving great customer service and can work with high volumes and tight deadlines.

Successful candidates will have:

  • Attentiveness to detail

  • Enjoy a varied workload, as this team will support many teams within its line of business

  • Effective communication skills

  • Enjoy working in a flexible working environment

  • Computer literate

  • Good working knowledge of the Microsoft product suite Excel, Word, Outlook & PowerPoint

  • Willingness to learn new processes and tasks

Successful candidates will be provided with:

  • Full Arvato training and certification in auditing and validations

  • SOX training

  • Competitive basic salary and benefits

  • Monthly financial incentives

Key responsibilities:

  • Review agreements and orders to ensure all legal requirements are met with completed supporting documentation

  • Complete any required analysis and query investigations with 3rd party vendors

  • Working within our Service Level Agreement (SLA)

  • Ensure all data entered is SOX compliant

Arvato Finance is an Equal Opportunities Employer, Embracing Diversity in the workplace”


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

About our company:

Arvato - the spirit of solutions!

We at Arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, high-tech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of their markets.

Arvato is a part of Arvato AG/ Bertelsmann, an internationally networked outsourcing provider. More than 65,000 employees design and implement solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media. Arvato is a wholly-owned subsidiary of Bertelsmann SE & Co. KGaA.

Nearest Major Market: Fargo

Job Segment: Telecom, Telecommunications, Supply Chain Manager, Supply, Technology, Customer Service, Operations

EOE Protected Veterans/Disability