First International Bank and Trust Mortgage Loan Officer in Grand Forks, North Dakota

Mortgage Loan Officer

Department: Mortgage Sales

Location: Grand Forks, ND

PT/FT/Temporary : Full Time

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Position Summary: Under the direction of Senior Lending Staff, develops potential mortgage business for First International Bank and Trust then prepares, analyzes and verify mortgage loan applications to purchase real estate or to refinance an existing mortgage by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties as assigned

  • Meets with prospect or client and discusses how FIBT-s mortgage products can help them

  • Depending on needs of the prospect, prepares a mortgage product best suited to the needs of the client eg. conventional, FHA, VA, construction, and adjustable rate mortgage

  • Receives formal application for a mortgage from the client. Assists clients with completing technical details of the application

  • Reviews completed mortgage application for accuracy and thoroughness and requests additional information if necessary

  • Requests a credit report on the applicant from one or more major credit reporting agencies.

  • Reviews completed information in application file and compares to the lending institution's requirements. May grant or reject the mortgage application

  • Develops strong referral network in banking community, builders, CPAs, attorneys, real estate agents and other business professionals in the area, and in the community

  • May visits homes of clients wishing to refinance mortgage or may view site of prospective real estate purchase

  • Monitors interest rate fluctuations to provide most attractive terms to present clients and prospects

  • Originates loan correspondence

  • Maintains proper correspondence and legal files

  • Maintains compliance with industry regulations

  • Explains, promotes, cross-sells or refers bank, insurance, investments and trust products or services

  • Reviews emails and branch messages to remain current on policy or procedural changes and new product offerings

  • Attends periodic training to receive information about various bank services and participates in an exchange of ideas and problems

  • Assists with various projects and assignments as needed

  • Comply with federal, state, and company policies, procedures, internal controls, and regulations.

  • Responsible for confidentiality including protection of sensitive information and its integrity in compliance with First International Bank & Trust information security and departmental policies, standards and procedures. Responsible for reporting events including suspicious activity as well as cooperating with all investigations.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

  • Maintains confidentiality

  • Follows policies and procedures; Upholds organizational values; Works with ethics and integrity.

  • Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly; Responsible for loss prevention according to this position

  • Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations

  • Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others

  • Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance

  • Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things

  • Speaks and writes clearly and informatively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings

  • Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed

  • Develops workable implementation plans; Communicates changes effectively; Prepares and supports those affected by change; Monitors transition and evaluates results

  • Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services

  • Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals

  • Demonstrates knowledge of Equal Employment Opportunity policy; Shows respect and sensitivity for differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce

  • Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process

  • Prioritizes and plans work activities; Plans for additional resources; Sets and achieves goals and objectives

  • Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions

  • Meets productivity standards; Completes work on time or notifies appropriate person with an alternate plan

  • Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time

  • Volunteers readily; Asks for and offers help when needed; Benefits organization through outside activities

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelor's degree (B. A.) from four-year college or university; or four to six years related experience; or equivalent combination of education and experience.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms, talk and hear. The employee is regularly required to stand, walk and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.