NISC (National Information Solutions Coop) Project Manager in Mandan, North Dakota

Primary Responsibilities:The NISC Professional Services division is looking to fill a position:Configuring the SwitchTalk2 application - SwitchTalk2 is NISCand#39;s auto-provisioning application, which provides provisioning and auditing capabilities from NISC to various switches, television head ends, access software, and other third party software applications.Learn more about Switchtalk2This position will work with the member/customer to effectively implement the applications. This includes working with a project manager to manage project timelines, communicating with internal and external individuals of project expectations, and configuring the application via creating or modifying the necessary interface code and applications options. It also includes analyzing the data from the member/customerand#39;s current system to ensure that it is properly converted into the NISC software.Essential Functions:Performs basic research, design and development of software systems.Researches, analyzes, and resolves basic to moderately complex software maintenance.Provides superior customer support to internal and external customers in all encounters.Conduct implementation analysisIdentify gaps in features and functionality in software and oversee resolutionFollows all established software implementation methodologies and proceduresPerforms quality testing as it relates to system integration dependent on the tasks assignedPrepare and complete implementation documentsUtilizes all implementation best practices and artifacts for all implementation projects.Assists customers in all aspects of implementation including troubleshooting, training, and on-going support.Reviews and prioritizes assigned change requests.Desired Job Experience:Strong customer orientationBasic knowledge of Linux and Microsoft Windows.Excellent research and problem solving skills with a strong attention to detail.Excellent verbal and written interpersonal and communication skills.Ability to organize and prioritize.Ability to work independently, as well as in a team environmentAbility to interact in a positive manner with internal and external contactsBasic programming skills requiredFamiliarity with programming concepts such as expect4j, XML, SOAP, REST, etc.Familiarity with Application Programming Interfaces (API)Familiarity with .XSLT scripting and/or AWK scriptingCommitment to NISCand#39;s Statement of Shared ValuesDesired Education:Associate or Bachelorand#39;s Degree in a Computer Science, MIS, IS, Business Administration, or technical degree