Titan Machinery Inside Sales Representative in West Fargo, North Dakota

This position is responsible for servicing incoming Sales calls and promoting all aspects of the business in a professional manner while enhancing business relationships with current customers and acquiring new customers for Titan Machinery’s business. This position will also be a resource for supporting Used Equipment valuation, pricing, financing and leasing, data management, marketing, and communication.

  • Market and sell new and used whole goods as customer solutions and build and maintain long term relationships to maximize customer satisfaction and company profitability

  • Use CRM and Titan System/tools for recording customer contact (sales calls, etc.), to develop and maintain client profiles and fully document, track, and follow up on all sales activities in an accurate and timely manner

  • Present a positive and professional image of Titan Machinery in the presence of customers and community

  • Effectively utilize resources and processes that will directly contribute to customer awareness, the proposal and negotiation process, closing sales, profitably increasing volume, revenue, and customer satisfaction

  • Complete thorough documentation on all reports and forms required with work assignments

  • Coordinate and/or conduct field demonstrations, clinics, seminars, and participate in trade shows

  • Seek and participate in appropriate training opportunities to enhance equipment expertise and sales performance

  • Maintain technical and product knowledge and complete competency assessments as required

  • Schedule pickup and delivery of equipment as needed and follow-up after the sale to ensure customer satisfaction

  • Identify customer service opportunities and implement solutions

  • Be a resource to Region Managers, Major Account Managers, Equipment Sales Consultants on:

  • Used Equipment Values

  • Used Financing and Leasing

  • Competitive Pricing

  • Trends, Market Analysis, and Demographics

  • Utilize Titan’s database of current and past used equipment sales system to allow for easy equipment appraisal comparison for Equipment Sales Consultants

  • Analyze Operations Used Inventory reporting to include review of Daily Sales Summary and rental fleet values as requested by Senior Manager, Used Equipment and/or Director, Wholegoods Inventory

  • Recommend inventory controls and reporting to use JDE to its fullest capability

  • Follow all safety rules and regulations while performing work assignments

  • Other duties as assigned


  • 3 plus years of experience in the Agriculture and Construction Equipment business or a related industry

  • Ability to handle and resolve frequent interpersonal conflict

  • Ability to perform in a fast-paced, stressful work environment

  • Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees

  • Ability to travel as necessary and work flexible hours

  • Exemplifies Titan Machinery’s Core Values

  • Keen attention to detail, high level of initiative, and the ability to work independently

  • Demonstrated ability to handle highly confidential and sensitive information

  • Demonstrated ability to prioritize work and meet deadlines efficiently

  • Demonstrated client service skills and the ability to develop strong business relationships

  • Demonstrated sales skills including the ability to sell opportunities, ideas, and concepts

  • Ability to effectively and efficiently resolve employee and customer conflicts

  • Demonstrated strong leadership skills

  • Demonstrated strong negotiation and closing skills

  • Demonstrated strong verbal and written communication skills

  • Demonstrated strong decision making and problem-solving skills and understanding of local market conditions

  • Demonstrated strong organization, prioritization, decision making, and problem-solving skills

  • Excellent organizational skills

  • Strong computer skills including good working knowledge of Microsoft Office

Physical Requirements

Medium Work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

This position description does not list all the duties of the position. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this position description. The employer has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, without notice.

ID: 2018-4328

Post End Date: 5/26/2018

External Company Name: Titan Machinery, Inc

External Company URL: http://www.titanmachinery.com

Street: 644 East Beaton Drive